Using the Student Portal

March 1, 2019 Comments Off on Using the Student Portal

We get lots of questions about using the Student Portal. Maybe you have never logged in before or misplaced your login information. We can help with that! We can resend your login info and give you a quick tutorial at the Shed on how to use the portal. Read on for all of the things you can do. Jump on in, the water is fine!

What should I use the student portal for? Good question! The student portal is our central hub of communication for everything related to Guitar Shed. Current students are able to sign in and do the following things:

Sign up for performances (student showcases and recitals). Our showcases and recitals are based on availability and fill up quickly. To sign up, just click on the date and click “Register.”

Cancel lessons. When you cancel a lesson in the student portal with at least 24 hrs. you will be automatically issued a makeup credit. This is also the quickest way to cancel within 24 hrs. and notify your teacher. If you cancel within 24 hrs. you will not receive a makeup credit. The student portal is best used for canceling lessons in the current month. We ask that you email us if you would like to remove a lesson from a future invoice so you are not issued a makeup credit.

Reschedule lessons. If you have a makeup credit, you can register for a makeup lesson by viewing the calendar and clicking “Register” on an available time slot.

View teacher availability. Interested in switching lesson times permanently? You can view your teacher’s current availability and let us know if you’d like to make the switch.

Log practice time. This is a great place to keep track of your practice habits and share them with your teacher.

View billing history. You can view past and future payments and update payment information easily. Click on “Account and Invoices” or go to “Settings” to update your payment info.

View teacher contact information. Need to reach your teacher directly? Click on “Studio Info” to view their contact information.

Download stuff! Visit our “Online Resources” to view a number of charts, mp3s, and teaching materials. You can also view past lesson notes and repertoire in the corresponding sections.

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